1. PEOPLE
At Aurora Travel & DMC, PEOPLE are the utmost priority. For the customers, their experience, safety and satisfaction are placed on top. Our dedicated team always serve the customers with their best, expertise and attitude, to offer them “WOW services” as well as unforgettable memories.
We do care for our staff. Aurora Travel & DMC build an open, friendly and supportive working environment. We encourage employees to work and develop their knowledge and skills. Work – Life balance is also our mission to offer for all the employees.

2. HEART-SERVICE
Our service is prompted by the heart! From the first contact to the end of customers’ journeys, they are always taken care of our attentive, friendly and experienced staff. From sales staff, operational staff to tour guide, they all take care every details of your trip and make it perfect! Many customers have become our friends as they received whole-hearted services.

3. PASSION
You work best when you have passions! Each of our team member has great love for travelling. We always stay hungry for new destinations, unique experience and amazing people. As the local experts, we are eager to promote the destination, share the traveling passion, offer amazing experience to every traveler!

4. TRANSPERENCY
We highly appreciate the openness, respect, honesty and courtesy. We always work with all clients in the most transparent way.

5. WIN-WIN RELATIONSHIP
We aim to build win-win partnerships with other partners, our staff and through hard work we bring profits and growth for all, hand-in-hand.

6. SHARING
Sharing is Caring! Since our establishment, we have continuously give back and support the local communities. We actively participate in several charity organizations as well as develop own fund to support people with difficulties in Vietnam, Laos, and Cambodia.